The main benefit for the Club is that it will considerably reduce the administration overhead by enabling new membership applications and membership renewals to be performed on-line by members in much the same way as they would purchase products from on-line retailers such as Amazon.
The system also allows members to update their details e.g. address, contact numbers etc. on-line, and will delivers cost savings to the Club by reducing the amount of paperwork and postage incurred every year at renewal time. The system can also be used to collect booking fees for Training Courses and Social Events. Note that we use WebCollect to book places on events that are also 'admission free'.
FAQ's
Do I have to purchase and renew my membership on-line through Webcollect?
To reduce costs, the club actively encourages members to use WebCollect wherever possible, but recognises that not everyone likes to transact using the Internet, so the system has also be configured to enable membership applications and renewals to optionally be processed using forms sent through the post. Please contact our Membership Secretary (Sue Jones). Email
What do I need to do to start using WebCollect?
In order to start the process of joining you will first need to register with WebCollect. All you need is a valid e-mail address which is used to login to your WebCollect account. You will also need to set up a password of your choice. Please be aware that for technical reasons your WebCollect Account Login ID (i.e. e-mail address) and password could be different to the Login ID used to book duties (DutyMan).
What payment methods are available?
The club"s preferred method is Bank Transfer as this minimises effort for the membership secretary and is inexpensive to process. If preferred, payments can also be made by Cheque. Cash payments are not normally accepted. WebCollect will support Debit/Credit Card and PayPal payments, but because the club processes a very small number of transactions, the costs of using these methods are quite high. The club is currently investigating the feasibility of this, but if adopted, the additional costs would have to be passed on to the member
Are my details safe when using WebCollect?
Absolutely. All personal and banking details are protected in much the same way as for any other Internet retailer. The following is an extract from the WebCollect site."All personal, including any card, details are fully encrypted using 256 bit SSL encryption. We are fully compliant with Payment Card Industry standards (PCI DSS) and are a registered Data Controller under the Data Protection Act. We will not share your members" information with any third parties, except for the limited purpose of processing payments. We will not contact your members for marketing purposes, ours or anyone else's.
I"m not sure how to use WebCollect. What help is available?
The system automatically leads the user through the pages that need to be filled in according to the products that have been selected. These should contain all of the necessary information and prompts to guide the user through the process, but if you have any queries, please feel free to call the Membership Secretary for further advice.
